Unveiling Three Key Drivers of Employee Performance: The Self-Determination Theory Perspectives

Wiwik Novarina

doi:10.61656/ijospat.v2i1.235

Wiwik Novarina Universitas Budi Luhur

DOI: https://doi.org/10.61656/ijospat.v2i1.235

Keywords: employee performance, F&B Café, job satisfaction, work discipline, work motivation

Abstract

Understanding the factors influencing employee performance is crucial for enhancing organizational effectiveness and achieving business goals. This study aimed to analyze the significance of the influence of work motivation, job satisfaction, and work discipline on employee performance at F&B Cafe in Surabaya. The method used in this research is descriptive with a quantitative approach. From the research results, it can be concluded that work motivation significantly and positively affects employee performance at F&B Cafe in Surabaya. Using the self-determination theory, an employee’s good performance can improve organizational performance in order to achieve company goals. Job satisfaction significantly affects employee performance at F&B Cafe in Surabaya. This shows that the higher the employee's job satisfaction, the higher the employee's performance. Work Discipline does not significantly affect employee performance at F&B Cafe in Surabaya. Without work discipline from employees, it will be difficult for companies to get optimal results because employee performance is not good. Good morale will emerge from discipline because it is this discipline that shapes the character of employees. These results underscore the importance of focusing on work motivation and job satisfaction to drive employee performance and ultimately support the company's overall success.

Downloads

Download data is not yet available.

References

Agung, G., Kusuma, T., Komang, I., Permadi, O., Landra, N., Gusti, I., Eka, A., & Sudja, I. N. (2018). The Impact of Compensation and Work Environment towards Job Satisfaction to Affect the Employee Performances. International Journal of Management and Commerce Innovations, 6(2), 1248–1258. https://www.researchpublish.com/papers/the-impact-of-compensation-and-work-environment-towards-job-satisfaction-to-affect-the-employee-performances.

Al-dalahmeh, M., Khaled, R., Khalaf, A., and Obeidat, B. Y. (2018). The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian, Modern Applied Science, Vol. 12, (July), 1913–1852. https://doi.org/10.5539/mas.v12n6p17.

Asmawiyah, A., Mukhtar, A., & Nurjaya N. (2020), Pengaruh Motivasi Kerja dan Kepuasan Kerja terhadap Kinerja Karyawan, Jurnal Mirai Management, Volume 5 No.2 2020, pg. 388. Available Online at: https://journal.stieamkop.ac.id/index.php/mirai/article/view/636.

Bagaskara, B. I., & Rahardja, E. (2018). Analisis Pengaruh Motivasi Kerja, Disiplin Kerja dan Kepuasan Kerja terhadap Kinerja Karyawan (Studi pada PT. Cen Kurir Indonesia, Jakarta). Diponegoro Journal of Management, 7(2), 80-90. https://ejournal3.undip.ac.id/index.php/djom/article/view/20909.

Basri, S. K. & Rauf, R. (2021), Pengaruh Semangat Kerja dan Kepuasan Kerja terhadap Kinerja Pegawai, Yume: Journal of Management, 4(1), 103 - 120. DOI: 10.37531/yum.v11.76, https://journal.stieamkop.ac.id/index.php/yume/article/view/836

Cahya, A. D., Ratnasari, N. T., & Putra, Y. P. (2021), Pengaruh Lingkungan Kerja, Stress Kerja, dan Motivasi Kerja terhadap Kinerja Karyawan: Studi Kasus UMKM Buah Baru Online (BBO) di Gamping Yogyakarta, JBE: Jurnal Bingkai Ekonomi, Vol. 6, No. 2, Agustus 2021, 71 – 83. https://doi.org/10.54066/jbe.v6i2.114.

Dien, N. X. & Duyen, D. T. T. (2021), Factors Affecting Employee's Performance: An Empirical Study in Vietnam, The Journal of Asian Finance, Economics and Business, 8(7), 295-302. https://doi.org/10.13106/jafeb.2021.vol8.no7.0295

Dullah, M., Limgiani, L., & Suwardi, L. A. (2023). Work environment analysis to improve employee performance. Revenue Journal: Management and Entrepreneurship, 1(2), 127–134. https://doi.org/10.61650/rjme.v1i2.328

Ekhsan, M. (2019). Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan. Optimal: Jurnal Ekonomi dan Kewirausahaan, 13(1), 1-13. https://jurnal.unismabekasi.ac.id/index.php/optimal/article/view/1734.

Forner, V.W., Jones, M., Berry, Y. and Eidenfalk, J. (2020), Motivating workers: how leaders apply self-determination theory in organizations, Organization Management Journal, Vol. 18 No. 2, pp. 76-94. https://doi.org/10.1108/OMJ-03-2020-0891

Hasibuan, H. A. (2022). An Effect of Work Stress and Work Motivation on Employee Performance During the Covid-19 Pandemic at PT. Fast Food Indonesia (Case Study of KFC Branch Elephant Mada Medan). Britain International of Humanities and Social Sciences (BIoHS) Journal, 4(2), 339-349. https://doi.org/10.33258/biohs.v4i2.674.

Hertati, L., Safkaur, O., Simanjuntak, M.A. (2020), How to align management commitments to the successful implementation of management accounting information systems in manager decision making. IJTC: Ilomata International Journal of Tax, 1, 89-102. https://doi.org/10.52728/ijtc.v1i2.63.

Irviani, R., & Fauzi. (2018). Pengantar Manajemen. Yogyakarta: CV Andi Offset.

Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928.

Kuswati, Y. (2021). The Effect of Motivation on Employee Performance through Organizational Culture. Journal of Economics, Finance and Management Studies, 04(07), 995–1002. https://doi.org/10.47191/jefms/v4-i7-16.

Latham, G. P. (2023), Motivate Employee Performance Through Goal Setting, in Principles of Organizational Behavior: The Handbook of Evidence‐Based Management 3rd Edition, Chapter 5, 10 April 2023. https://doi.org/10.1002/9781394320769.ch5.

López-Cabarcos, M. A., Vázquez-Rodríguez, P., & Quiñoá-Piñeiro, L. M. (2022), An approach to employees’ job performance through work environmental variables and leadership behaviours. Journal of Business Research Volume 140, February 2022, Pages 361-369. https://doi.org/10.1016/j.jbusres.2021.11.006

Marlapa, E. & Mulyana, B. (2020), The Effect of Work Discipline and Work Motivation on Employee Productivity with Competence as Intervening Variables, International Review of Management and Marketing, 10(3), 54-63. https://econjournals.com/index.php/irmm/article/view/9922.

McAnally, K., & Hagger, M. S. (2024). Self-Determination Theory and Workplace Outcomes: A Conceptual Review and Future Research Directions. MDPI, Behavioral Sciences, 14(6), 428. https://doi.org/10.3390/bs14060428

Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability, 15(11), 8699. https://doi.org/10.3390/su15118699

Noorazem, N. A., Md Sabri, S., Mat Nazir, E. N. (2021) The effects of reward system on employee performance. Jurnal Intelek, 16(1): 5. pp. 40-51. https://ir.uitm.edu.my/id/eprint/69315/

Pawirosumarto, S., Sarjana, P. K., & Muchtar, M. (2017), Factors affecting employee performance of PT. Kiyokuni Indonesia, International Journal of Law and Management, Vol. 59 No. 4, pp. 602-614. https://doi.org/10.1108/IJLMA-03-2016-0031.

Pramudena, S. M., Saluy, A. B., & Muhith, A. (2021). The Effect of Work Motivation and Compensation on the Non-State Employees’ Work Performance with Work Satisfaction as Intervening Variables at the National Land Agency, the Regency of Bekasi. Economics and Business Quarterly Reviews, 4(2). http://dx.doi.org/10.31014/aior.1992.04.02.361.

Prasetyo, I., Aliyyah, N., Rusdiyanto, R., Chamariyah, C., Syahrial, R., Nartasari, D. R., Yuventius, Wibowo, H., Sanjayanto, & Sulistiyowati, S. (2021). Discipline and work environment affect employee productivity: evidence from Indonesia. International Journal of Entrepreneurship, 25(5), 1-32. https://www.abacademies.org/articles/discipline-and-work-environment-affect-employee-productivity-evidence-from-indonesia-10772.html.

Sija, A. (2021), The Influence of Job Satisfaction and Its Effect on Employee Turnover Intention in Financial Service Industry of Malaysia, European Journal of Economics and Financial Research, 5(1), 31-47. http://dx.doi.org/10.46827/ejefr.v5i1.1066

Ștefan, S. C., Popa, S. C., & Albu, C. F. (2020), Implications of Maslow’s Hierarchy of Needs Theory on Healthcare Employees’ Performance, Transylvanian Review of Administrative Sciences, 624. https://doi.org/10.24193/tras.59E.7

Supatn, N. & Puapradit, T. (2019), Roles of Expectancy on Employee Engagement and Job Performance (April 24, 2019). Journal of Administrative and Business Studies JABS 2019, 5(2): 88-98, Available at SSRN: https://ssrn.com/abstract=3744003

Thant, Z. M. & Chang, Y. (2020), Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory, Public Organization Review Volume 21, pages 157-175, Springer Nature Link. https://link.springer.com/article/10.1007/s11115-020-00481-6

Widarti, P. (2022). Bisnis.com, Industri Kafe & Restoran Jatim Diyakini Tumbuh 30 Persen. https://surabaya.bisnis.com/read/20220827/532/1571085/industri-kafe-restoran-jatim-diyakini-tumbuh-30-persen.

Zacharias, T., Rahawarin, M. A., & Yusriadi, Y. (2021). Cultural Reconstruction and Organization Environment for Employee Performance. Journal of Ethnic and Cultural Studies, 8(2), 296–315. https://www.jstor.org/stable/48710316.